We offer free shipping for all orders within the United States. (It’s our little way of saying thank you for choosing our brand!)

For our international orders, the shipping fees vary based on the order value and the destination country. 

Now, let's talk about timing. Our team works efficiently to get your order ready. For items in stock, we usually take about 1-2 days to process your order. Keep in mind, this processing time is just our prep period – it doesn’t include the actual shipping time.

To get a clear idea of when you can expect your order to arrive, please refer to the table below.

This will give you a good estimate, factoring in both processing and shipping times.

We're committed to ensuring your order reaches you as soon as possible, so you can start enjoying it right away!


  • Shipping Fee: Free on all orders
  • Delivery Timeline: First-Class Package, 2-5 business days
  • Shipping Fee: Free for orders $60+
  • Delivery Timeline: 7-14 business days
  • Shipping Fee: Depends on order value. Free for orders $350+
  • Delivery Timeline: Shipping time may vary depending on the order value.
  • Shipping Fee: Free for orders $300+ via UPS, $75+ via USPS
  • Delivery Timeline: 14-21 days (Shipping time may vary depending on the chosen shipping method and order value.)
United Kingdom (UK):
  • Shipping Fee: Free for orders $300+ via UPS, $75+ via USPS
  • Delivery Timeline: 14-21 days (Shipping time may vary depending on the chosen shipping method and order value.)

Shipping time may vary depending on the chosen shipping method and order value.

Please note that the shipping fees for Australia, Europe, and the UK depend on the order value, so it's essential to check the specific fees for your order when making a purchase. Additionally, delivery timelines may be subject to unforeseen delays, so it's a good idea to track your order and stay in touch with the shipping provider for updates if needed.

If your order seems to be taking a bit longer than expected, here are a few steps to help you out:

  1. Check the Tracking Page:

Sometimes, the journey of your package can be affected by various factors like weather conditions, high package volumes (especially during holidays), or unexpected logistical challenges. Keep an eye on the tracking page for the latest updates on your order’s location and status.

  1. Verify Your Address: It's always a good idea to double-check if the shipping address entered at the time of the order was correct. An incorrect or incomplete address can sometimes lead to delivery delays.
  2. Contact Local Post or Carrier: Occasionally, the package might be held at a local post office or carrier facility. Contacting them can provide more specific information about the status of your delivery.
  3. Reach Out to Us: If you've done all the above and still have concerns, don't hesitate to contact us at We’re here to assist and ensure you receive your order as soon as possible.

We understand how important each order is and appreciate your patience as we work to get your order to you.

Absolutely! We currently ship to several international destinations, including Canada, Australia, the UK, select countries in Europe and Middle East.

For international orders shipping times may vary depending on where you are in the world, but rest assured, we do our best to get your order to you as quickly as possible.

For orders shipped outside of the US, additional customs duties and service fees may apply. These charges are determined by your local customs authority and are beyond our control at Artizan Joyeria. We're unable to predict the cost and cannot reimburse you for these charges upon delivery. (For an estimate of these additional fees, please contact your local customs office. They can provide you with the most accurate information based on your location.)

For more details on international shipping, including the specific countries we ship to, check out our Shipping Information page

As much as we'd love to meet you in person, we currently don't have a retail storefront for in-store pickups. But don't worry, we've got you covered with our shipping options! Our online store is open 24/7, so you can shop from the comfort of your home, and we'll make sure your order comes straight to your doorstep.

Tracking your order is very simple. Once your order has been shipped, we'll send you an email to let you know. To follow the progress of your shipment, visit our Order Tracking Page and enter your Order number and Email/Phone Number. This will provide you with real-time updates on the status of your order.

Whether it's a cancellation, an update, or a shipping address adjustment, we're here to help. As long as your order hasn't been processed for shipping, we can accommodate your request. Simply contact our customer support team at with your order details, and we'll take care of it for you. Remember to include your order number and the specifics of your request for a smooth adjustment process.